Get quick answers to queries on pricing and payments
What happens if my batch is not processed?
This can happen in two cases. First, if there is an error in the uploaded CSV/Excel file. In this case, we recommend you to use the sample CSV/Excel templates to add data. Second, due to a technical issue. In this case, reach to us and we will share the QR Code batch over email or issue a 100% refund.
What is the refund policy?
Payment for a batch is made only after a sample QR Code has been previewed by you. Hence, in most cases, on successful batch processing, refund will not be issued. However, if there is a technical issue, a refund will be issue if the issue cannot be resolved in a timely manner.
Is there a free trial for QR Batch?
No, there is no free trial. However, if your are generating QR Code images/labels, you can download the first QR Code for testing. For this, enter data or upload the CSV/Excel file, review data, and add design. On the 'Confirm Batch' page, you will see a preview of the first QR Code (either as image or as first label in the labels sheet) and can download it.
How long will QR Codes work?
Forever. The QR Codes generated via QR Batch are Static in nature. These codes are permanent as data is encoded directly into the QR Code. The QR Code is not linked to the QR Batch service in any way and will work forever.
Can I download the same batch in various image formats (like SVG, PNG) by paying only once?
No, you cannot. The final output of the batch contains QR Code images as per original specifications—PNG, JPG, SVG, EPS, or DXF. However, if you need the QR Code batch in a new image format, you will need to create a new batch. Similarly, if you have created a batch for QR Code images, you cannot download these as labels, and vice versa.
What are the different payment methods through which I can pay?
You can make the payment using your debit card, credit card, or PayPal account. Payments made on our platform are highly secure and we do not save any payment information.